Privacy policy

Privacy Policy

Effective Date: 1/1/2025

Kiva Cowork (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.kivacowork.com, and use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect We collect information that you provide to us, as well as information that is automatically collected when you interact with our website or services. a. Information You Provide • Name, email address, phone number, and mailing address • Payment and billing information for membership subscriptions, event bookings, or workspace reservations • Business information, including company name and job title • Communication preferences and feedback submitted via forms or surveys b. Information Collected Automatically When you visit our website, we may automatically collect: • IP address and browser type • Device type and operating system • Pages visited and time spent on our website • Cookies and tracking technologies (see Section 6: Cookies & Tracking Technologies)

2. How We Use Your Information We use the collected information to: • Provide and improve our coworking services • Process payments and manage memberships • Respond to inquiries and customer support requests • Send marketing communications (with your consent) • Monitor website performance and user experience • Comply with legal obligations

3. Sharing of Information We do not sell or rent your personal information. However, we may share information in the following circumstances: • Service Providers: We may share information with third-party vendors who assist with payment processing, email communications, analytics, and customer service. • Legal Requirements: If required by law or to protect our rights and safety, we may disclose information to government authorities. • Business Transfers: In the event of a merger, acquisition, or sale, personal data may be transferred to the new entity.

4. Data Retention & Security We retain personal data only as long as necessary for business and legal purposes. We use industry-standard security measures to protect your information, including encryption, secure payment gateways, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices Depending on your location, you may have the right to: • Access, update, or delete your personal information • Opt out of marketing emails by using the “unsubscribe” link • Request that we limit the processing of your data To exercise these rights, contact us at info@kivasb.com.

6. Cookies & Tracking Technologies We use cookies to enhance website functionality and analyze user behavior. You can manage cookie preferences through your browser settings.

7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the “Effective Date” updated accordingly.

9. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us: Kiva Cowork 1117 State Street Santa Barbara, CA 93101 info@kivasb.com +1-805-284-0078